Accessible
museum

Open to everyone

The POLIN Museum of the History of Polish Jews is open to everyone, including people with various disabilities who often have limited access to educational and cultural events. The POLIN Museum architectural design is fully accessible and as part of the Open Museum series we have also prepared a range of programme activities for children, youth and adults with disabilities.

We offer a number of facilities free of charge.

Fot. M. Starowieyska, Muzeum POLIN

Accessibility of the POLIN Museum building

  • Main entrance (Zamenhofa St) and side entrance (Anielewicza St) have access ramps.
  • Wheelchairs are available in the main hall.
  • Lifts offer connection with all museum levels.
  • The museum tour does not involve any steps.
  • We welcome people with guide dogs.

 

Fot. Michał Kulisiewicz, Muzeum POLIN

For the hard of hearing

  • Box offices in the main hall are equipped with an induction loop, i.e. a hearing support system.
  • An individual induction loop can be rented free of charge for guided tours.
  • Films with subtitles are available at the Information Centre (ground floor, next to the museum shop) and on the museum's YouTube channel:
  • Series of interviews: "Righteous Among the Nations and Holocaust Survivors", "Our Donors", "Politics and People. The Post-war History of Polish Jews", "Heritage – Identity – Modernity", 
  • Film with a tour of the core exhibition: "A tale of Polish Jews. A live lesson for lower and upper secondary schools". 

For persons with intellectual disabilities

  • Tours and educational workshops suited to the needs of persons with intellectual disabilities are available by appointment. The current offer of workshops for schools is available here
  • We encourage persons with disabilities to actively participate in culture. Among others, we cooperate with Teatr 21, whose members include students and graduates of the "Dać Szansę" school, people with the Down's syndrome and autistic people. Every year, we prepare performances in cooperation with Teatr 21 which are related to the Jewish calendar (among others, for the holidays of Purim Tu Bi Shevat, Tisha B'Av and Pesach).

Teatr 21 emerged from theatre workshops organised at the "Dać Szansę" Social Special Schools Complex in Warsaw. The group's activities are based on common, creative exploration and creating a safe space to meet with one’s self and with the audience in the context of the theatre.

For the blind and visually impaired

  • Audio description of the core exhibition is available on audio guides (available at the box offices).
  • Audio description of the museum building is available on audio guides at the box offices and on the website.
  • Audio descriptions of selected exhibits from the museum collection are available at the Information Centre and on the museum's YouTube channel.
  • Tactile graphics presenting selected core exhibition items and their descriptions in the Braille alphabet are available at the box offices and at the Information Centre.
  • A tactile model of the museum building with a description in Braille is available at the basement floor, the core exhibition level.
  • A screen reader installed in the Information Centre offers access to databases on Jewish history and genealogy.
  • Tours of the core exhibition with audio description, use of tactile graphics and Judaica are available by appointment.
  • During regular workshops we provide items from the museum collection to be discovered by touch.

For the deaf

  • Tablets with a pre-recorded core exhibition tour route in the Polish Sign Language (PSL) are available for individual visitors at the box offices.
  • Selected workshops and lectures are translated into the PSL.
  • Tours with a PSL interpreter are available by appointment.
  • Films with pre-recorded PSL interpreting are available at the Information Centre (ground floor, next to the museum shop) and on the museum's YouTube channel:
  • Series of interviews: "Righteous Among the Nations and Holocaust Survivors", "Our Donors", "Politics and People. The Post-war History of Polish Jews", "Heritage – Identity – Modernity",
  • A film with a tour of the core exhibition: "A tale of Polish Jews. A live lesson for lower and upper secondary schools".
  • Films describing the content of selected galleries with translation into the Polish Sign Language are available at the glusi.tv channel: The Jewish Town, Encounters with Modernity, On the Jewish Street, Holocaust and Postwar Years

How to make use of the offer?
Practical information

Individual visitors may use a range of museum facilities free of charge. Our customer service team at the box offices and the helpline offer all the necessary assistance.

If you wish to book a tour with a guide, a PSL interpreter, audio description or a disability-adapted tour, please let us know at least 14 days before your planned visit.

grupy@polin.pl 
22 471 03 34, 22 471 03 85 
bilety.polin.pl

 

If you wish to book a workshop for schools with a PSL interpreter, audio description or a disability-adapted workshop, please let us know at least 14 days before your planned visit.

rezerwacje@polin.pl
22 471 03 01

Contact to the accessibility leader: muzeumotwarte@polin.pl
More information about the facilities.
Information about upcoming events for people with disabilities.